The arrival of Hurricane Florence was in mid-September, but we are feeling the affects of the storm as if it occurred yesterday. Especially on our beloved coastline, North Carolina is still struggling, and may be for awhile yet, as some people have lost everything. In the Charlotte area, we did not face the storm head-on […]
At Restoration 1, evaluating the remains of someone’s home after a house fire is one of the most devastating things we witness. For this reason, we are more committed than ever to reduce the amount of home fires everywhere, starting in our area of Greater Charlotte. Here are five of the many ways you can help prevent […]
Undoubtedly, you have heard that there is a Category 4 hurricane headed towards the East Coast. Our state of North Carolina is in the direct line of the storm, leaving residents on the coast fearful and preparing for evacuation. According to CNN, the governor has already issued several mandatory evacuations, and urges residents to take extensive […]
Mold is a tricky issue in your home. Not only is it an unpleasant discovery, but it can cause odor in addition to serious dangers to your health with prolonged exposure. Your first reaction is undoubtedly to remove mold as quickly as possible, but you need to be extremely careful. Depending on the variety and […]
Flash floods come without a warning. It doesn’t matter if your property is not located near a body of water, flash floods occur with heavy rainfall in a short period of time. While you cannot do anything to prevent flash floods, there are some things you could do to be prepared. Read on to see what our […]
After a traumatic event like a fire, you have one goal in mind moving forward: getting back into your home and resuming your normal life. We understand that more than anyone, and we will move as fast as we can to get you back into your Charlotte-area home. We are fire and smoke damageexperts and take […]
Completing various home repairs and projects ourselves are a point of pride. It is only natural; the feeling of not having to call a professional every time something goes wrong makes us feel good! But when it comes to the bigger jobs, especially post-disaster, it is important that you allow a highly trained and experienced […]
A natural disaster of any kind may strike with almost no notice. You might see telltale signs in the sky, and the weather channel may issue an advisory or warning, but there’s only so much you can do to prepare for a storm. The storm’s severity and how it will affect you has yet to be […]
Restoration 1, in my experience, is a terrific company! An old dishwasher was, I thought, the cause of a flood of water on the kitchen floor, so I bought a new appliance. The culprit turned out to be a mouse who’d bitten a hole in the outflow tube! To repair the damage to the flooring underneath I was referred to a company who gave me a huge estimate (which they refused to reduce), so I looked online and, thank goodness, decided on Restoration 1. They came the next day, studied the situation, gave me a reasonable assessment saving me several hundred dollars, and began the drying and repair work, ending with much nicer flooring. They were professional, were on time, nice to deal with, and I highly recommend them.
- ASHLEYT M.
November 22 2018
Had a burst pipe in the attic that leaked into a couple bedrooms, the hallway and into part of the kitchen and living room. When I called Todd at Restoration 1 he answered the phone promptly, was very polite and professional, and answered all my questions. It was a Sunday and he said he’d be there in about 90min but made it in closer to an hour. He and a co-worker worked until nearly 10pm on Sun night to take care of the worst of the water. He came back daily for several days to some minor final clean up and to check the progress of the fans and dry out of our house. He was always very professional and very easy to work with. He contacted our insurance and dealt directly with them for the billing. The only downside is that they only do the cleaning/drying…not the repairs. However, if I had water damage in the future I would not hesitate to use them again.
Charlotte’s summers are hot and muggy, with lots of rain. And after more than a year at home, you might be itching to get away for a long awaited vacation. However, while you are gone, potential water damage goes far beyond just rainfall. Water damage caused by a leak or a burst pipe in your […]
Time is one of the most important things in nearly everything we do. We have to get to work by a certain time, it’s recommended to exercise at least 30 minutes a day, projects have deadlines, and they say it is healthy to go to bed early and get out of bed early. Time never […]