The greater Charlotte, NC area can feel confident knowing our experts are available 24/7 to handle any fire or water damage emergency on their property. We serve both residents and business owners and pride ourselves on responding timely to every call we receive. Whether it’s because of fire and smoke damage, water damage or even detecting the presence of mold, our experts are certified and trained to handle even the most extensive damage.
Timeliness is critical in the event of one of these types of emergencies. Every minute could mean another one of your belongings being lost. When you call us, we make it a point to be at your property within one hour to help alleviate some of your worries. We understand you’re going through a difficult and stressful time, and it’s our job and pleasure to restore your property and your peace of mind. We’re a family-owned business and appreciate the opportunity to help other families in our community through stressful times.
Our local restoration services are always expanding, and include the following cities:
We don’t know when you’ll need us, just like you don’t know when an emergency will strike. But if it does happen, you can feel confident knowing we’re a phone call away. We want to earn your confidence even when your confidence is shaken because of fire damage, water damage or mold on your property. We promise to be transparent, timely, honest, and committed throughout the process. Give us the opportunity to prove ourselves when you need us most by contacting us at (704) 741-7511 if you live near the greater Charlotte area. We won’t let you down.
Our trained professionals are equipped to properly restore your home to top shape following fire and smoke damage.
Our experts are trained in water removal and damage restoration and certified by the Institute of Inspection, Cleaning and Restoration Certification.
Don’t let mold compromise your family’s health. Contact our expert mold remediation specialists at the first signs of mold.
A fire at your business can be devastating. Let our professional fire and smoke specialists restore it to top condition.
Our certified restoration experts are available 24/7 to get your business back in working order following water damage.
If mold has affected your business, call our mold remediation specialists to restore a healthy work environment.
Our promise is that we will use the best materials and above code quality craftsmanship to restore your damaged property.
(704) 741-7511Restoration 1, in my experience, is a terrific company! An old dishwasher was, I thought, the cause of a flood of water on the kitchen floor, so I bought a new appliance. The culprit turned out to be a mouse who’d bitten a hole in the outflow tube! To repair the damage to the flooring underneath I was referred to a company who gave me a huge estimate (which they refused to reduce), so I looked online and, thank goodness, decided on Restoration 1. They came the next day, studied the situation, gave me a reasonable assessment saving me several hundred dollars, and began the drying and repair work, ending with much nicer flooring. They were professional, were on time, nice to deal with, and I highly recommend them.
Had a burst pipe in the attic that leaked into a couple bedrooms, the hallway and into part of the kitchen and living room. When I called Todd at Restoration 1 he answered the phone promptly, was very polite and professional, and answered all my questions. It was a Sunday and he said he’d be there in about 90min but made it in closer to an hour. He and a co-worker worked until nearly 10pm on Sun night to take care of the worst of the water. He came back daily for several days to some minor final clean up and to check the progress of the fans and dry out of our house. He was always very professional and very easy to work with. He contacted our insurance and dealt directly with them for the billing. The only downside is that they only do the cleaning/drying…not the repairs. However, if I had water damage in the future I would not hesitate to use them again.
The building industry (and homeowners) learned some valuable lessons from Hurricane Andrew in 1992, Katrina in 2005 and Sandy in 2012. After each hurricane ravaged the coast, each state adopted stricter building codes requiring new or replacement garage doors to be structurally reinforced to withstand higher wind load requirements. Now codes require the doors have […]
If you discover a leak that’s causing water damage, we at Restoration 1 warn that you not wait until the next day to address the issue. Water begins causing damage immediately, and that damage just gets worse as time goes by. The following timeline shows just how quickly water damage can ruin your Charlotte home […]
