YOU’VE BEEN THROUGH ENOUGH,
LET OUR FAMILY HELP YOUR FAMILY
It only takes one visit to downtown Concord, NC, to realize what a great city it is. Within just two blocks of downtown, you can entertain yourself by visiting a museum, a couple of live theaters, a library, a botanical garden, two art galleries and more. Downtown Concord is the place to be at any time, but that doesn’t mean your home or office won’t experience an emergency while you’re enjoying yourself. A fire or water emergency can strike at any given moment. The good news is you can rest easy knowing our 24-hour emergency service is here to help bring you peace of mind, restore your property back to a safe and habitable condition and minimize major damages as much as possible. We’re a family-owned business and take pride in helping other families in our community.
All we need from you is a brief consultation before we get to work cleaning up your property. You can feel confident knowing our trained restoration technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and the Indoor Air Quality Association (IAQA). When you need someone you can trust, rely on us. The team at Restoration 1 can arrive within one hour of your call and provide free inspections to determine the best course of action.
Any property that has water damage needs to be evaluated thoroughly. Water can actually cause some significant damage to areas you may not even be aware of, so our water damage restoration experts will analyze every square inch of your property, even crawl spaces and basements. We will clean up the damage thoroughly and leave your property looking like brand new. If you’re dealing with a major plumbing issue, we have relationships with local plumbers who can assist with the repairs.
When a blazing fire is extinguished, the urgency doesn’t stop there. It’s important to have our fire & smoke damage restoration technicians out to your property immediately. Smoke damage can quickly penetrate furniture and other belongings, so the quicker we are able to go to work, the better chance we have of salvaging more of your property. Smoke and fumes also present a safety issue, as they’re carcinogenic. Let us enter your home first using the proper safety gear. We can perform an inspection and determine the best course of action for making your property safe again.
The presence of some forms of mold can create unsafe living or working environments. Since mold spreads so quickly, it’s critical to have our mold remediation experts out to your property as soon as you see the first sign of it. We use specialized equipment to find and eliminate all traces of mold. We want you and your family to feel comfortable again in your home.
From the moment you call us for an emergency service to the time we leave your property, we will strive to provide the highest quality of work possible. We promise to be timely, honest, transparent and professional throughout the entire process so you can feel confident in our services. So when an emergency strikes, and you live or work near Concord, NC, contact us at (704) 741-7511 and we’ll be there within an hour.
Restoration 1, in my experience, is a terrific company! An old dishwasher was, I thought, the cause of a flood of water on the kitchen floor, so I bought a new appliance. The culprit turned out to be a mouse who’d bitten a hole in the outflow tube! To repair the damage to the flooring underneath I was referred to a company who gave me a huge estimate (which they refused to reduce), so I looked online and, thank goodness, decided on Restoration 1. They came the next day, studied the situation, gave me a reasonable assessment saving me several hundred dollars, and began the drying and repair work, ending with much nicer flooring. They were professional, were on time, nice to deal with, and I highly recommend them.
Had a burst pipe in the attic that leaked into a couple bedrooms, the hallway and into part of the kitchen and living room. When I called Todd at Restoration 1 he answered the phone promptly, was very polite and professional, and answered all my questions. It was a Sunday and he said he’d be there in about 90min but made it in closer to an hour. He and a co-worker worked until nearly 10pm on Sun night to take care of the worst of the water. He came back daily for several days to some minor final clean up and to check the progress of the fans and dry out of our house. He was always very professional and very easy to work with. He contacted our insurance and dealt directly with them for the billing. The only downside is that they only do the cleaning/drying…not the repairs. However, if I had water damage in the future I would not hesitate to use them again.
Since the majority of the plumbing in our Greater Charlotte homes is located behind the walls, it is common for water damage to occur in places we cannot even see. If water damage goes undetected for prolonged periods of time, it can lead to serious damage. This is why it is important to know what […]
Your bathroom is one of the most frequently used rooms in your home, and water is necessary for the bathroom fixtures to function. Toilets, sinks, showers, and tubs all require water to work. As these fixtures wear over time, they are susceptible to corrosion, loosened connections, and damage. Unfortunately, that makes bathrooms very prone to […]