Our Reviews
We love hearing from our clients. Please feel free to leave us a review and tell us how we are doing.
We love hearing from our clients. Please feel free to leave us a review and tell us how we are doing.
Your restoration experts in Charlotte
Our promise is that we will use the best materials and above code quality craftsmanship to restore your damaged property.
(704) 741-7511Restoration 1, in my experience, is a terrific company! An old dishwasher was, I thought, the cause of a flood of water on the kitchen floor, so I bought a new appliance. The culprit turned out to be a mouse who’d bitten a hole in the outflow tube! To repair the damage to the flooring underneath I was referred to a company who gave me a huge estimate (which they refused to reduce), so I looked online and, thank goodness, decided on Restoration 1. They came the next day, studied the situation, gave me a reasonable assessment saving me several hundred dollars, and began the drying and repair work, ending with much nicer flooring. They were professional, were on time, nice to deal with, and I highly recommend them.
Had a burst pipe in the attic that leaked into a couple bedrooms, the hallway and into part of the kitchen and living room. When I called Todd at Restoration 1 he answered the phone promptly, was very polite and professional, and answered all my questions. It was a Sunday and he said he’d be there in about 90min but made it in closer to an hour. He and a co-worker worked until nearly 10pm on Sun night to take care of the worst of the water. He came back daily for several days to some minor final clean up and to check the progress of the fans and dry out of our house. He was always very professional and very easy to work with. He contacted our insurance and dealt directly with them for the billing. The only downside is that they only do the cleaning/drying…not the repairs. However, if I had water damage in the future I would not hesitate to use them again.
Time is essential for successful water damage cleanup. The longer water damage is present, the worse the damage becomes. The single best thing you can do after your Charlotte home has suffered from water damage is call for professional clean up right away. Here are just 3 reasons why you need to respond as quickly […]
Let’s be honest, fire damage is something no one ever wants to think about. You’re probably all familiar with the fires raging in Australia. There are also those that hit closer to home, right here in the US. While both of these examples are quite a ways from Greater Charlotte, NC and are on a […]