We love hearing from our clients. Please feel free to leave us a review and tell us how we are doing.
Your restoration experts in Charlotte
Restoration 1, in my experience, is a terrific company! An old dishwasher was, I thought, the cause of a flood of water on the kitchen floor, so I bought a new appliance. The culprit turned out to be a mouse who’d bitten a hole in the outflow tube! To repair the damage to the flooring underneath I was referred to a company who gave me a huge estimate (which they refused to reduce), so I looked online and, thank goodness, decided on Restoration 1. They came the next day, studied the situation, gave me a reasonable assessment saving me several hundred dollars, and began the drying and repair work, ending with much nicer flooring. They were professional, were on time, nice to deal with, and I highly recommend them.
Had a burst pipe in the attic that leaked into a couple bedrooms, the hallway and into part of the kitchen and living room. When I called Todd at Restoration 1 he answered the phone promptly, was very polite and professional, and answered all my questions. It was a Sunday and he said he’d be there in about 90min but made it in closer to an hour. He and a co-worker worked until nearly 10pm on Sun night to take care of the worst of the water. He came back daily for several days to some minor final clean up and to check the progress of the fans and dry out of our house. He was always very professional and very easy to work with. He contacted our insurance and dealt directly with them for the billing. The only downside is that they only do the cleaning/drying…not the repairs. However, if I had water damage in the future I would not hesitate to use them again.
The internet is a fantastic resource for learning about everything. If you want to learn something or build anything, use the internet. If you need to try something yourself (DIY), you have the internet. The same goes for performing water damage cleanup in your home. But beware, as dangers await you if you are not […]
Fire damage is never something you expect to happen to your Charlotte home. Yet, unfortunately, it is still something that you should be prepared for. That being said, what can you expect when the unexpected happens? When you need fire damage repair services, here is what you can expect from Restoration 1 of Greater Charlotte: […]